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Navigating TOUGH Conversations

Fri, Sep 13

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Webinar

Do you struggle with TOUGH Conversations? You certainly aren't alone! This workshop will help you navigate TOUGH Conversations with skill and grace.

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Navigating TOUGH Conversations
Navigating TOUGH Conversations

Time & Location

Sep 13, 2024, 9:00 AM – 10:00 AM

Webinar

Guests

About the event

The toughest thing about tough conversations is that they are tough. They may be hard, but they are necessary and give us and others a chance to learn, improve, and move on. Poorly handling tough conversations —or not handling them at all – creates problems for us at work and in life.

In this workshop, participants will:

  • Learn foundational skills for navigating tough conversations with skill and grace.
  • Discover and practice using the TOUGH model as a guide.
  • Understand how to handle deflection or negative reactions that may sometimes occur.
  • Be able to apply this information to increase comfort and success with these conversations personally and to guide others in their organizations.

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